Donatello Hotel Policies

Important Information

Check-in, check-out and property rules

To help make your stay at Donatello Hotel in Dubai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.

Check-in 14:00

Check-out 12:00

Donatello Hotel Dubai policies outline check-in procedures, identification requirements, payment terms, and cancellation conditions.

Check-In and Check-Out

Check-in at Donatello Hotel Dubai generally begins from mid-afternoon, while check-out is required before midday. These timings allow for efficient room preparation between guest stays.

Identification Requirements

Guests must present valid identification upon arrival. At least one adult occupant is required per room, following standard hotel regulations.

Payment and Deposit

A deposit or pre-authorization may be required depending on booking terms. Payments are accepted through major credit cards, and additional charges are settled at the property.

Smoking and Pet Policy

Smoking is restricted to designated areas, while indoor spaces remain non-smoking. Pets are not permitted at Donatello Hotel Dubai.

Cancellation Terms

Cancellation policies vary depending on the selected booking type. Flexible reservations allow changes within a specified timeframe, while non-refundable bookings remain fixed. It is recommended to review terms carefully before confirming a reservation.

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Donatello Hotel, Dubai

FAQs about

Find answers to common questions about policies, check-in details, and more at Donatello Hotel. We want to help make your stay comfortable and hassle-free.

What are the check-in and check-out times at Donatello Hotel?

Check-in is from 14:00 and check-out is until 12:00.

Are pets allowed at Donatello Hotel?

Yes, pets are allowed (charges may apply).

Can I cancel my booking at Donatello Hotel?

Cancellation terms depend on the rate you choose. Each rate shows its own terms before you book.

Is smoking allowed at Donatello Hotel?

The property is smoke-free indoors and has a designated smoking area.

Does Donatello Hotel require a deposit?

A damage deposit of AED 300 is required on arrival. Your deposit will be refunded in full in cash, subject to an inspection of the property.

What payment details does Donatello Hotel require at check-in?

Guests are required to show a photo ID and credit card upon check-in. Guests are required to show a photo ID and credit card upon check-in.

What is the policy for children and extra beds at Donatello Hotel?

Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 11 years old stay for AED 30 per person per night when using an existing bed. People 12 years old and over stay for AED 150 per person per night when using an available extra bed. Any type of ...

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